Privacy Policy

Guideline Belgium is committed to safeguarding your privacy on the website.

Contact us at if you have any question regarding the use of your Personal Data: we will gladly assist you. By using this site, you consent to the processing of your Personal Data as described in this Privacy Policy.

This privacy policy provides you with details about how we collect and process your personal data through your use of our website:

What personal data we collect on and why we collect it

We collect following types of data:

  • Communication data
  • Customer data
  • Comments data
  • Media, Cookies, Embedded content and Analytics

Communication data

Communication Data includes any communications you send to us (i.e. through a contact form on our website, by email, text, social media or any other communication that you send to us). Data processed might include your e-mail address, name, postal address etc – mainly information that is necessary for communicating with you or to enhance your customer experience with us.

Customer data

Customer Data includes Data relating to any purchases of products or services such as your name, email address, contact number, billing address, contact details and purchase history.


When you leave comments on the site, we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: httpss:// After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. We use a variety of tools to do this, including Google Analytics. When you visit sites that use Google Analytics, Google may link information about your activity from that site with activity from other sites that use Google ad services.

Who we share your data with

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience.

We only allow third parties to process your Personal Data for specified purposes in accordance with our instructions and we only work with processing partners who are able to ensure adequate level of protection to your Personal Data.

Our processing partners:

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information on at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

  • Full name of legal entity: Guideline Belgium BV
  • Email address:
  • Postal address: Pintu Publish by Guideline Belgium, Mariastraat 38, 8000 Brugge

How we use your data

We use your Personal Data on legitimate lawful grounds and/or with your Consent.

We use your Personal Data in order to:

  • Provide our service to you. This includes for example registering your account; identifying you; providing access to trial versions of our software; providing you access to full versions of our software upon purchase; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any product or service.
  • Enhance your customer experience.
  • Market other products/services we offer that we feel you would be interested in.
  • Fulfil an obligation under law or contract.

On the ground of legitimate interest, we process your Personal Data for the following purposes:

  • To reply to communications sent to us.
  • To send you personalised offers.
  • To administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided.
  • To enable us to properly administer our website and our business.
  • To grow our business.
  • To conduct questionnaires concerning client satisfaction.
  • To help us to decide our marketing strategy.
  • To establish, pursue or defend legal claims.

As long as you have not informed us otherwise, we consider offering you products or services that are similar to or the same as your purchasing history/browsing behaviour to be our legitimate interest. You can unsubscribe from our marketing communications at any time by following the opt-out links on any marketing message sent to you or by emailing us at

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered.

How we protect your data

We do our best to keep your Personal Data safe:

  • We use safe protocols for communication and transferring data (such as HTTPS).
  • We monitor our systems for possible vulnerabilities and attacks.
  • We use a firewall.
  • We use strong passwords for all accounts where Personal Data can be accessed.
  • Our computers are all password protected and are stored in secure offices, with CCTV and access-controlled gates outside of business hours.

Even though we try our best, we cannot guarantee the security of information. However, we promise to notify suitable authorities of any data breach. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities, should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.